IMPORTANT INFORMATION
Due to the ongoing pandemic, some delays can occur with delivery timescales. We are currently unable to guarantee when your order will arrive and have temporarily suspended our next day delivery service, next day AM service, Saturday delivery service and Click & Collect options.
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Retail Customer Delivery Info
If you shop online and you do not have a trade account, here's everything you need to know about your delivery.
Please note: When you place your order, you will receive an email with your tracking number and estimated time of arrival. If you have any questions about the delivery of your order, please check out our FAQs or contact a member of our team.
Delivery to Mainland Great Britain
Due to the ongoing pandemic, we have temporarily suspended our next day delivery service, next day AM service, Saturday delivery service and Click & Collect options.
Standard Delivery Rates
Place your order by 16:30 Monday - Friday and it will be dispatched on the same day.
Below is a table of delivery costs. Delivery costs favour size first. As an example - an order that is over £100, but also over 30kgs, would have the over 30kgs' £24.99 delivery fee applied.
Expedited Delivery Rates
Delivery to Scottish Highlands, Northern Ireland & Offshore UK
Please view the next section for the Republic of Ireland and Channel Islands
Dispatch
Place your order by 16:30 Monday - Friday and it will be dispatched on the same day.
Delivery Time
If your items are in stock, we aim to deliver your parts within 1-3 working days after you have placed your order.
For larger orders, a quote will be required and delivery will be charged to you separately. A customer service representative will be in touch with you to confirm costs and further details after we have received your order.
1-3 WORKING DAYS
Delivery to the EU, Channel Islands & Rest of World
Brexit Updates: We are in the process of re-introducing the Delivery by Road option that was disabled in December when France shut the boarder due to COVID-19. Please note that the courier networks are extremely busy so we cannot currently guarantee transit times. You may have noticed an increase in Express courier costs. This is due to DHL imposing a €9.50 + VAT customs clearance fee per order. We advise you to pay duties and taxes at checkout rather than on delivery as we have secured preferred rates for our customers. Opting to pay on arrival may increase the cost to you. These costs include in-country VAT that we now have to collect on orders into European countries. You will be provided with an invoice that proves that the required VAT has been paid and you will not be asked to pay any additional charges. Duties are now applicable on parts where the Country of Origin is not UK or EU. Vehicle parts carry an average of 4% and if applicable will be charged at checkout.
Dispatch
Place your order by 14.30GMT Monday - Thursday and 12.30GMT Friday and it will be dispatched on the same working day.
Delivery Charges
- Delivery costs are calculated instantly at checkout!
- Duties & Taxes - Customers in selected countries have the option to pre-pay duties and taxes. If this applies to you, you will be presented with the option to either pre-pay the costs at checkout or pay when the delivery reaches customs in your country. You will need to pay them before the package is delivered to your home.
- Oversized items will be subject to additional delivery charges.
Delivery Time
EU
Customers in the EU, including ROI and Channel Islands customers, can choose between DHL Express Courier (Air) for a faster delivery or DHL Standard Courier for a cheaper, slightly slower route.
Rest of World
Your delivery will be sent via DHL Express Courier (Air) with average delivery times of 2-3 days worldwide.
Into the states in 2-3 working days via DHL Express Courier (Air)
Delivery to the United States
Delivery Charges
- Delivery costs are calculated instantly at checkout!
- Duties & Taxes - You will have the option to pre-pay duties and taxes. If this applies to your order, you will be presented with the option to either pre-pay the costs at checkout or pay when the delivery reaches customs in the states. You will need to pay them before the package is delivered to your home.
- Oversized items will be subject to additional delivery charges.
Dispatch Delivery Time And Services
If your items are in stock, here's when we aim to get your order out the door and into the states.
DHL Fast Track
Place your order by 13:30GMT (08:30EST) Monday to Thursday to get your order into the states by the Next Day.
DHL Express Courier (Air)
Delivery to the states in 2-3 working days.
*Delivery from customs to your door is subject to the DHL courier network operating times and whether duties & taxes have been paid up front. Some zip codes may experience longer delivery times
Into the states in 2-3 working days via DHL Express Courier (Air)
Click and Collect - Pick Up from Bearmach HQ
If you chose to Click & Collect, your order will be ready from 1 hour after your order was placed. Please come to our Head Office in Caerphilly and park outside reception. Follow the instructions on the signage displayed. Orders will be held for 7 days. If you have not collected your parts within this timeframe, your order will be returned to the warehouse and refunded.
Trade Account Delivery Info
As a Bearmach Trade Customer, you will have a number of delivery options available to you! From air freight to sea freight, we work with market-leading distributors DHL, DX, DPD, TNT and Fedex to get your orders to you safely and efficiently. Speak to your Account Manager for more information.
Delivery Partners
Bearmach delivery is known for being FAST. That's because we keep good relationships with our distributers, who we choose because they're the best.
Need further help
If this information has not answered your question, please check out our FAQs or contact a member of the team