Bearmach Delivery Information

Don't wait for weeks to get your Land Rover back on the road - order a part or accessory from Bearmach!

 

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ANNOUNCEMENT REGARDING DELIVERIES TO EUROPE: 

DHL ROAD SERVICE SUSPENDED & INCREASED COURIER COSTS DUE TO BREXIT

We regret to inform you that DHL have suspended their road service into Europe and we are therefore only able to offer the DHL Express service currently.

Please note that the delivery price stated at checkout includes the increased courier costs caused by additional order processing due to Brexit and no further charges will be applied.

We are aware of the courier network being very busy so please expect some delays to your orders once they leave us.

 

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POTENTIAL DELAYS TO YOUR DELIVERY DUE TO COVID-19

We are hard at work getting your orders dispatched from our warehouse safely and on time, however our courier network is struggling to meet demand due to the effects of COVID-19. We are therefore unable to guarantee when your order will arrive and have temporarily suspended our next day delivery service, next day AM service and Saturday delivery service options for our customers. Thank you very much for your patience and we hope you are safe and well.

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SERVICE CENTRE CLOSURES IN FRANCE

Unfortunately due to the ongoing COVID-19 restrictions in France, all service points are closed until at least the 5th of May 2020. As such, if you arrange to collect your delivery from a service centre or miss a delivery and the package is rerouted to a service centre, you will be unable to retrieve it prior to 5th May or until they reopen. Please accept our apologies for any inconvenience this will cause.

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Impacts on DHL Delivery Charges due to COVID-19:

In the face of the challenges posed by the current global COVID-19 situation, DHL Express is working to maintain a reliable delivery service for you and your customers. We are currently mobilising our business continuity plans, monitoring and responding to rapidly changing local conditions. In order to ensure operational continuity and to keep connecting the world with a high-quality service, effective 1st April 2020 we will temporarily and until further notice levy an Emergency Situation Surcharge to all Time Definite International (TDI) shipments.

This Emergency Situation Surcharge will allow us to cover part of the operating cost increases and the necessary air network adjustments during the time of this emergency situation.

Thank you for your continued support and from the whole team here at Bearmach, we hope you are safe and well.

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IMPACT ON SATURDAY DELIVERY SERVICE DUE TO COVID-19

Due to the continued impact of COVID-19, our Saturday couriers have temporarily suspended their Saturday service. Deliveries will be Monday - Friday only until further notice. Thank you for your continued understanding!

 

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IMPACT ON DELIVERIES TO AUSTRALIA DUE TO COVID-19

Due to shipping capacity issues caused by the pandemic, some web orders to Australia will experience a 4-7 day delay.

 

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